To report a lost or stolen Visa Check Card or Visa Credit Card please contact us immediately so we can assist you in canceling your card and keep you protected.
To report a lost or stolen Visa Check Card during bank hours, contact Customer Service at 740.399.5500 or your neighborhood First-Knox National Bank office.
To report a lost or stolen Visa Check Card or Visa Credit Card after bank hours:
- For a Visa Check Card call 844.596.1144.
- For a personal Visa Credit Card call 800.558.3424.
- For a business Visa Credit Card call 866.552.8855.
To dispute a transaction on your Visa Check Card after bank hours, call 844.596.1145.
To change a PIN or activate your Visa Check Card, call 800.992.3808.
You may be asked to supply the following information:
- Country where the card was issued
- Full card number and whether you are the primary or secondary cardholder
- Cardholder’s name as printed on the card
- Billing address
- Home phone number
- Circumstance of the loss or theft Identification verification
(Social Security Number, date of birth, mother’s maiden name)